To Our Dearest Clients,
You are not alone. These are indeed difficult times, and it appears this ‘new normal’ may last some time. In an effort to provide enhanced safety for our staff, clients, and community we are adopting new business hours with limitations on occupancy and enhancing disinfecting protocols. We understand the importance of vision and recognize that our clients still need to pick up glasses, find new ones or need repairs on current ones.
Our new hours will be:
12pm to 5pm
We will be operating by appointment only with a maximum of 2 clients in our stores to allow for proper social distancing. Should you need your glasses and are not able to come in person, please contact us and we can arrange either shipping or pick up from another person.
To make an appointment please either call our stores or send a request through our website:
The CORE: 403-269-7616 // firstname.lastname@example.org
Mount Royal: 403-228-9191 // email@example.com
During your time in the store, we will ask you to wear a new pair of gloves while our staff will also put on a new pair. We’re also fully stocked on all cleaning and disinfecting cleaners and will be fully disinfecting all surfaces between clients.
Further, all optometrist appointment are suspended until further notice.
At this time, we must insist that if you have recently traveled or are not feeling well, that you refrain from visiting our stores until you have recovered or waited the recommended 14 days.
We will continue to update and amend our store policies as things change and new federal or provincial measures come into place. Please watch our social media and website for the current updates.
Together we can get through this with compassion and care for each other.
The Brass Monocle Team